Shipping policy

Shipping Policy — Sakura Archive

Processing Times

All orders are processed within 1–3 business days. During high‑volume periods, processing may extend to 3–5 business days, but we always work to ship as quickly as possible.

Shipping Methods

We ship through USPS and UPS, selecting the most reliable and cost‑effective option for your order. Tracking information is automatically sent once your package is in transit.

Domestic Shipping (U.S.)

  • Standard shipping typically arrives in 3–7 business days.

  • Expedited options may be available at checkout depending on your location and carrier availability.

  • Shipping rates are calculated at checkout based on weight, distance, and carrier pricing.

International Shipping

International shipping is available to select countries. Delivery times vary by destination and customs processing. Buyers are responsible for any customs duties, VAT, or import fees required by their country.

Packaging

All items are packaged with care to protect delicate fabrics, vintage garments, and specialty pieces. When possible, we use recyclable or minimal packaging.

Address Accuracy

Please ensure your shipping address is correct at checkout. Sakura Archive is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

Once a package is handed to the carrier, transit timelines are outside our control. If your order appears delayed or lost:

  • Contact the carrier directly using your tracking number

  • Reach out to us at sunnydarrellhr@gmail.com and we’ll assist however we can

Returns & Cancellations

For return eligibility, conditions, and fees, please refer to our Return & Refund Policy.

Contact

If you have any questions about shipping, email us at sunnydarrellhr@gmail.com